Privacy Policy

CancerCare® Co-Payment Assistance Foundation (CCAF) is committed to protecting your privacy, personal information, and developing technology that gives you the most powerful and safe online experience. This statement of privacy explains the way we collect and use the information provided to us by patients applying to or enrolled in our co-payment assistance program and by donors making charitable contributions. This Statement of Privacy applies to the CancerCare® Co-Payment Assistance Foundation Web site and all CancerCare® Co-Payment Assistance Foundation applicable web sites (“Sites”) and governs data collection and usage. By visiting our web sites, you accept the privacy policies described herein.

Collection of Your Personal Information

We collect and store the personally identifiable information such as your e-mail address, name, home or work address or telephone number. CancerCare® Co-Payment Assistance Foundation also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

When you apply to or enroll in our programs through our websites, by telephone, by mail or by fax, CancerCare® Co-Payment Assistance Foundation collects personal information (name, telephone number, email address, mailing address, social security number), financial information (household income), and health care information (your disease, medications, health insurance company and deductibles/co-payments). We use this confidential information to determine eligibility and to provide our services. We may share this information with third parties in order to provide services to patients.

CancerCare® Co-Payment Assistance Foundation also collects and stores the personally identifiable information you provide us when making a charitable donation through our websites, by telephone, by mail or by fax. This includes your name, mailing address, email address and phone number. This information is used to acknowledge receipt of your donation for tax purposes and to include you on our mailing list.

There is also information about your computer hardware and software that is automatically collected by CancerCare® Co-Payment Assistance Foundation. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by CancerCare® Co-Payment Assistance Foundation for the operation of the service, to maintain quality of the service and to provide general statistics regarding use of the CancerCare® Co-Payment Assistance Foundation Web sites.

CancerCare® Co-Payment Assistance Foundation encourages you to review the privacy statements of Web sites you choose to link to from CancerCare® Co-Payment Assistance Foundation so that you can understand how those Web sites collect, use and share your information. CancerCare® Co-Payment Assistance Foundation is not responsible for the privacy statements or other content on Web sites outside of the CancerCare® Co-Payment Assistance Foundation and CancerCare® Co-Payment Assistance Foundation family of Web sites.

Use of Your Personal Information

CancerCare® Co-Payment Assistance Foundation collects and uses your personal information to operate the CancerCare® Co-Payment Assistance Foundation Web sites and deliver the services you have requested. CancerCare® Co-Payment Assistance Foundation also uses your personally identifiable information to inform you of other products or services available from CancerCare® Co-Payment Assistance Foundation and its affiliate, CancerCare®, Inc. CancerCare® Co-Payment Assistance Foundation and CancerCare®, Inc. may also contact you via surveys to conduct research about your opinion, current services or of potential new services that may be offered.

It is possible that if you register for a program or newsletter that you may receive an online fundraising appeal from CancerCare® Co-Payment Assistance Foundation or CancerCare®, Inc. Only email addresses or regular mail addresses would be used for this purpose; we do not use treatment/condition related information to target any potential contributors. Users may request to be removed from mailing lists at any time. To review or request corrections to your personal information collected by CancerCare® Co-Payment Assistance Foundation, please contact us at information@cancercarecopay.org.

Visitors to cancercarecopay.org who make monetary contributions through the websites are asked to provide information, which is kept on a proprietary database. Unless otherwise indicated by the donor, this identifying information (name, affiliation and postal address only) may be shared with other organizations whose mission may be of interest to the donor, as deemed by CancerCare® Co-Payment Assistance Foundation. CancerCare® Co-Payment Assistance Foundation does not sell, rent or lease its customer lists to third parties. If you do not wish for your information to be shared outside of CancerCare® Co-Payment Assistance Foundation, please contact us at information@cancercarecopay.org.

CancerCare® Co-Payment Assistance Foundation may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CancerCare® Co-Payment Assistance Foundation, and they are required to maintain the confidentiality of your information.

CancerCare® Co-Payment Assistance Foundation does not use or disclose sensitive personal information, such as race, religion or political affiliations, without your explicit consent.

CancerCare® Co-Payment Assistance Foundation keeps track of the Web sites and pages our patients, donors and other constituents visit within CancerCare® Co-Payment Assistance Foundation, in order to determine what CancerCare® Co-Payment Assistance Foundation services are the most popular. This data is used to deliver customized content and communications within CancerCare® Co-Payment Assistance Foundation to patients, donors and other constituents whose behavior indicates that they are interested in a particular subject area.

CancerCare® Co-Payment Assistance Foundation Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • conform to the edicts of the law or comply with legal process served on CancerCare® Co-Payment Assistance Foundation or the sites;
  • protect and defend the rights or property of CancerCare® Co-Payment Assistance Foundation; and,
  • act under exigent circumstances to protect the personal safety of users of CancerCare® Co-Payment Assistance Foundation, or the
    public.

Security of Your Personal Information

CancerCare® Co-Payment Assistance Foundation secures your personal information from unauthorized access, use or disclosure. CancerCare® Co-Payment Assistance Foundation the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

This website provides hyperlinks to other sites which are not under the control of CancerCare® Co-Payment Assistance Foundation. These links are provided for your convenience and for your reference only. These links are not intended as an endorsement by CancerCare® Co-Payment Assistance Foundation of the information contained on these websites or of the individual(s) operating these website(s).

CancerCare® Co-Payment Assistance Foundation is not responsible for the privacy practices of websites hyperlinked to its websites, including the websites of its affiliate, CancerCare® Inc. We encourage you to be aware when you leave cancercarecopay.org and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected on cancercarecopay.org.

Use of Cookies

The CancerCare® Co-Payment Assistance Foundation Web sites use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize CancerCare® Co-Payment Assistance Foundation pages, or register with the CancerCare® Co-Payment Assistance Foundation sites or sign up for services, a cookie helps CancerCare® Co-Payment Assistance Foundation to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same CancerCare® Co-Payment Assistance Foundation Web sites, the information you previously provided can be retrieved, so you can easily use the CancerCare® Co-Payment Assistance Foundation features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Cancer Care® Co-Payment Assistance Foundation services or Web sites you visit.

Changes to this Statement

CancerCare® Co-Payment Assistance Foundation will occasionally update this Statement of Privacy to reflect company, patient, donor, and other constituent feedback. CancerCare® Co-Payment Assistance Foundation encourages you to periodically review this Statement to be informed of how CancerCare® Co-Payment Assistance Foundation is protecting your information.

Contact Information

CancerCare® Co-Payment Assistance Foundation welcomes your comments regarding this Statement of Privacy. If you believe that Cancer Care® Co-Payment Assistance Foundation has not adhered to this Statement, please contact CancerCare® Co-Payment Assistance Foundation at information@cancercarecopay.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.